Returns & Exchanges
At NJS Export, we prioritize your performance and satisfaction with our premium sports gear. If your equipment or apparel doesn't meet your expectations, we offer a hassle-free 30-day return policy to ensure you stay at the top of your game.
Return Process
- 1.Initiate Your Request
Log into your NJS Export account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Package the Gear
Securely pack the unused items in their original packaging, ensuring all tags, labels, and protective films are intact to qualify for a full refund.
- 3.Ship to Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the returned sports equipment, your refund will be processed to the original payment method within 5-7 business days.